A ticketing system for small business
Big-company order, small-company simplicity.
Small businesses get the worst of both worlds when it comes to ticketing tools. The free tiers are crippled, the good tiers are priced for companies ten times your size, and everything is built around features you will never touch. You just want requests to stop falling through the cracks.
A ticketing system for small business should be free, fast and obvious. Open a ticket, assign it, get it done, move on.
Stop losing requests in your inbox
When everything arrives by email, important things get buried under newsletters and replies-to-replies. Moving requests into tickets gives each one a status and an owner, so nothing quietly dies in a thread.
One place for the whole team
Whether it is two of you or twelve, a shared board means everyone knows what is open and who is on it. No more "I thought you were handling that". The board handles the remembering.
Bring clients in, gently
If you serve clients, give them a calm view of just their project. They open requests, you resolve them, and the back-and-forth lives in one tidy thread instead of five channels.
Why Tickably
Tickably is free, friendly ticketing for teams and their clients.
- Genuinely free: unlimited projects, tickets and clients.
- Set up before your coffee gets cold, no IT department needed.
- Clients included, with a clean view of only their work.
- Email notifications so the right people hear about the right tickets.
Frequently asked questions
Is it really free for a small business?
Yes. Unlimited projects, tickets and clients, with no credit card. The whole point is to be the option a small business can just use.
We are not technical. Is it hard to run?
No. There is nothing to install or maintain. Create a project, invite people, start opening tickets.